Emotional Intelligence: Introduction To EQ Select:DVD there may be times when

there may be times when you need to switch your style in order to adapt to the group dynamics

Indelicate handling of racial and ethnic issues can hurt feelings and harm personal and professional relationships

and which styles to use

data security is becoming increasingly important

and leading through strong communication

Emotional Intelligence: Introduction To EQ Select:DVD there may be times whenAfter decades of study and research, professionals began to recognize an individual's IQ was not enough to determine their professional success. In 1990, psychologists John Mayer and Peter Salovey published an article called Emotional Intelligence, (EQ) which explained how people with a higher EQ were better able to recognize their emotions and regulate them as they worked towards their goals. This introductory training course is the first in a series