Pay in 4 interest-free payments of $8.24 Learn more
Ships within 48 hours · Estimated delivery Sep 2 - Sep 7
Up to 8 hours can be earned completing this course
independence and self-esteem
Define and plan end of life care
Identify practical strategies to deliver culturally and linguistically appropriate care and support
This course is appropriate for RNs and care staff
Customer Service: Providing a 5 Star Experience Series_Risk Management Up to 8 hours canCourse Description: How would you like to be treated? Learn how to provide a 5 star service experience for people in your care home Learning Outcomes: After completing this course, participants should be able to: Appreciate service as a fundamental philosophy Implement specific service strategies: the hospitality model, going the extra mile, exceeding expectations, demonstrating courtesy, under promising, over delivering Who is this course appropriate
US$ 150.00
US$ 35.00
US$ 20.00
