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Use this online training course to provide your crew with an understanding of the basic terminology to help them find safety and success in the maritime industry
and local environmental agencies
The video demonstrates spill control and response
Stereotypes are often based on misguided and incorrect notions that certain groups of individuals act in certain ways
Use this course to learn how to reflect and improve on your management skills
Customer Service: Avoid Costly Mistakes (Supervisor Tips) New Use this online training courseThis online video training video educates viewers on the importance of leadership for managing employees who offer customer service. The video uses examples of poor customer service to teach supervisors how to improve the way they train employees to interact with customers. This video explains the connections between how supervisors lead and how employees behave toward customers. Viewers learn how to empower their employees to better service the
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