Recognising and Responding to Abuse Pathway_Induction Demonstrate how to perform venipuncture

Demonstrate how to perform venipuncture and how to administer subcutaneous fluids

Describe treatment options for shingles

Learn how to provide a five star customer service experience for the people you support

Describe potential breaches of confidentiality and outline responsibilities when a breach has occurred”

Open Disclosure helps care teams navigate those critical moments where integrity and care come together to make a meaningful difference

Recognising and Responding to Abuse Pathway_Induction Demonstrate how to perform venipunctureCourse Description: Research conducted by the New Zealand Longitudinal Study of Ageing (NZLSA) shows that around 1 in 10 older people reported some form of abuse (most closely linked to vulnerability and coercion). It showed that abuse or harm can come from family members, friends, professionals, and care staff. Participating in this course will help you to develop a greater understanding of common types of abuse and to understand the important role