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Mission Fidelity
or how long you've been in practice
How to deal with difficult patients
collected by long-wed MDs Deborah and Joel Shlian
- Establish methods for providing effective feedback
Science of High Reliability (10 CME) Self-Control Mission FidelityCourse Objectives After completing this course, you will be able to: Define reliability, and describe how reliability can be measured and expressed. Describe how human errors and latent system weaknesses combine to cause events using Reasons Swiss Cheese Effect. Describe how culture can shape behavior and prevent human error. Provide examples of the five (5) behavior shaping factors and three (3) steps to culture change. Explain both safety and leader
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